EllenDoc by CliniqAIby CliniqAI
Start / Delete my data from EllenDoc
User Control

Delete my data from EllenDoc

You remain in control of local documents, shared copies and your backups.

Before you start: clearing storage or uninstalling may make Vault unrecoverable. Confirm your backup and recovery password. Support will never ask for a PIN, password, certificate or document.

Document no Vault

  1. Open and unlock the Vault.
  2. Locate the document.
  3. Choose remove and confirm the permanent action.

Recent and local copies

Use the removal actions available in the app. Removing an item from “Recents” can only remove the history; To delete the original file, use the manager or application responsible for the location where it is saved.

Clear all local data

  1. Abra Android Settings.
  2. Access Applications › EllenDoc › Storage.
  3. Choice Clear storage/data.

You can also uninstall the application. Android Auto Backup of EllenDoc is disabled.

Exported copies

Files saved, shared or sent to print must be deleted from the destination application, folder or service. EllenDoc no longer controls these copies upon delivery.

Backups to Google Drive or another provider

  1. Open the provider or folder chosen for the backup.
  2. Locate the EllenDoc backup packages.
  3. Delete them and, when applicable, empty the provider's trash.

Disabling backup or uninstalling the app does not automatically erase previously recorded remote files.

No account deletion

There is no EllenDoc account or identified backend to store your documents. Therefore, there is no “delete account” request. For questions, write to suporte@cliniqai.net without attaching sensitive data.